Safe Communication and Payment through Artfinder

Artfinder’s system is designed to give you peace of mind. Paying and communicating only through Artfinder is vital to ensuring that your experience is as positive and secure as possible.

When you make a payment through Artfinder, funds go through our secure payment portal and are not released to the artist until our 14 day returns period has expired and the customer is satisfied with their purchase. Artfinder also provides a private messaging system for customers and artists to liaise regarding purchases. 

By conducting your transactions on the site, you also have access to:

  • Our customer service team
  • The opportunity to review purchases and respond to reviews
  • An amazing community of like-minded artists and art-enthusiasts 

Paying outside the Artfinder system is not secure, and we cannot provide access to our 14 day no risk returns policy when transactions occur outside the website. If your transaction happens off our platform and we have no record of it, it is will not be possible for us to assist you.