I want to receive my artwork framed - what should I do?

As Artfinder is a marketplace, we currently do not offer a framing service; all our artists are responsible for managing their own shops and fulfilling their orders. Subsequently, if you come across a piece of artwork that is not listed as framed, but you would like it to be, we would encourage you to contact the artist prior to purchase to discuss whether this would be possible. 

You are able to view if an artwork is framed on the artwork listing, as shown in the example below. 

You will also find additional information about the artwork in the artwork description and in the “Details” section under the artwork.

It is important to note that if an artwork is listed as 'ready to hang', it does not necessarily mean it will be framed, especially with works on canvas (as you can hang artworks on a stretcher without them needing to be framed). As a result, we would encourage our customers to confirm if a piece is framed by viewing the ‘size’ section of the listing.

You have not yet placed an order

If you have found an artwork that you would like to purchase framed (and is currently listed as unframed), we would invite you to contact the artist directly to see if it would be possible for them to frame the artwork.

For more information on how to contact the artist, please refer to the How to contact an artist article.

If the artist is able to frame the artwork, we would recommend that you discuss the type of frame that you would like and agree on a price for this additional framing. Once this has all been agreed, the artist will advise you on how to proceed with the purchase.

You have already placed an order

If you have already placed an order for an artwork that you would like to be framed, please kindly note that no additional payments can be made once an order has been placed. In such cases, the order will need to be fulfilled with the artwork unframed as per your purchase.

However, the artist may be able to offer framing advice, so you are always able to contact them, as they may be able to provide advice or recommendations on where to get the artwork framed.

For more information on how to contact the artist, please refer to the How to contact an artist article.

If you have not received a response from the artist, or need further assistance, please contact us at customers@artfinder.com