Import of orders over $2500 into the United States
When goods enter the United States from overseas, it is considered an importation and must be cleared by U.S. Customs and Border Protection (CBP).
When you purchase goods internationally, U.S. Customs and Border Protection (CBP) will follow a special procedure for customs clearance of goods that exceed $2500 in value.
They will require to provide importer's identification number on the Entry Summary CBP Form 7501. It is either the Employers Identification Number (EIN) - tax identification number assigned by the IRS or the importer's social security number (SSN).
Most courier services will not accept packages for international delivery to U.S. residents if a recipient's identification number is not provided by the shipper. This will mean that artists may reach out to you to request your identification number prior to shipping as this will be requested by their courier/broker.
You will be contacted by the courier or broker once goods enter in the United States, so please follow their instructions to clear the shipment and successfully deliver to you.
Artfinder unfortunately will not be able to assist you with customs clearance as we are neither the shipper nor the receiver of this package, so the courier will not release any further information to us.
Goods sent through the international postal service that are under $2500 in value generally do not require an importer number to be cleared through CBP.
For more information on CBP clearance, please follow this link.
Return of goods over $2500
If you request a return of your order that exceeds $2500 in value, our team will reach out to you to confirm your identification number. Our courier will be able to accept EIN at the moment of booking a collection and may contact you via phone or email to confirm the identification number.